Frequently Asked Questions

Your booking URL is based on your username (e.g., swiftcal.com/yourname). To change it: 1. Go to Settings > Profile 2. Update your Username field 3. Click Save Changes Note: Your old URL will stop working immediately, so make sure to update any links you've shared.

SwiftCal integrates with Stripe to accept payments: 1. Go to Settings > Payments 2. Click "Connect Stripe" to set up your account 3. Once connected, edit any Event Type 4. Add a price in the Pricing section 5. Save your changes Guests will be prompted to pay when booking. Funds are deposited directly to your Stripe account.

When you connect your Google Calendar: - SwiftCal reads your calendar events to know when you're busy - New bookings are automatically added to your calendar - If you have events during a time slot, that slot won't be offered to bookers - You can connect multiple calendars and select which ones to check for conflicts - Calendar data is read-only - we never modify your existing events

SwiftCal automatically handles time zones: - Your availability is set in your local time zone - Guests see available times in their local time zone - All calendar events include the correct time zone information - Email confirmations show times in both your and your guest's time zones You can update your time zone in Settings > Preferences.

Your profile page is a public page that lists all your event types in one place. Instead of sharing individual booking links, you can share a single profile URL and let guests choose the meeting type they need. Your profile URL is swift-cal.com/yourusername. You can find it on your Dashboard under "Your Profile Link" with a one-click copy button.

Yes! Each event type has a "Show on profile page" toggle: 1. Go to Event Types 2. Edit the event type you want to hide 3. Scroll to the bottom and turn off "Show on profile page" 4. Save your changes When the toggle is off, the event type won't appear on your public profile page, but it's still accessible via its direct booking link. This is useful for private or invite-only event types.

Yes! Create multiple Event Types with different durations: - 15-minute quick call - 30-minute consultation - 60-minute deep dive Each Event Type has its own booking page that you can share separately.

To cancel a booking: 1. Go to Bookings 2. Find the booking you want to cancel 3. Click the menu (three dots) and select "Cancel" 4. Confirm cancellation Your guest will receive an automatic email notification. To reschedule, cancel the existing booking and have your guest book a new time.

Yes, we take security seriously: - All data is encrypted in transit (HTTPS) and at rest - We use secure OAuth for calendar connections (we never see your Google password) - Payment processing is handled by Stripe (PCI compliant) - We only access the calendar data necessary to check availability

Currently supported: - **Google Meet**: Automatically creates meeting links when you connect Google Calendar - **Custom Location**: Add any meeting link (Zoom, Teams, etc.) or physical address Zoom integration is coming soon!

Buffer times add padding around your meetings: - **Before buffer**: Time blocked before each meeting (prep time) - **After buffer**: Time blocked after each meeting (notes, break) For example, with a 15-minute after buffer, a 30-minute meeting at 2pm will block your calendar until 2:45pm.

Yes! In Availability settings: - Toggle which days you're available - Set different start and end times for each day - For example: 9am-5pm on weekdays, 10am-2pm on Saturdays Your availability applies to all Event Types unless you customize them individually.

Yes! PRO users can fully customize their branding: 1. Go to Branding in your dashboard sidebar 2. Set your brand name and/or upload a logo (PNG, SVG, or WebP, up to 200KB) 3. Pick your primary and secondary brand colors 4. Choose a font from 10 curated Google Fonts 5. Preview the changes in real-time (including dark mode) 6. Click Save Changes Your branding applies to your public booking pages and all email notifications (confirmations, cancellations, and reschedule notices). Free users see standard SwiftCal branding. PRO users with no custom branding get a clean, unbranded experience.

Yes! With a PRO plan, you can create custom availability schedules: 1. Go to Availability 2. Click "New Schedule" and give it a name (e.g., "Coaching Hours") 3. Set the weekly hours for that schedule 4. Edit your Event Type and select the schedule from the "Availability Schedule" dropdown Each event type can use a different schedule. Event types without an assigned schedule use your default. This is a PRO feature — free users use the single default schedule for their one event type.